Inside Our 2026 Transparency Report: What We Removed and Why
Every year we publish exactly how many reviews we removed, what our systems caught, and where we got it wrong. Here are the headline numbers.
· Trustvivo Editorial Team
Trust in a review platform should never be taken on faith — it should be auditable. That is why we publish a full transparency report every year. Here is what the 2026 edition shows.
The headline numbers
- 6.1% of all submitted reviews were removed before or shortly after publication for violating our guidelines.
- 83% of removals were caught by automated systems — velocity anomalies, device fingerprint reuse, template text, and network clusters.
- 17% came from community flags and manual investigation, including tips from businesses and reviewers.
- 412 businesses received formal warnings for soliciting fake praise or threatening reviewers; 37 profiles now carry a public integrity warning banner.
What gets a review removed
Only guideline violations: fabricated experiences, undisclosed incentives, harassment, spam, or reviews written by the business itself. Criticism — however harsh — is never removed for being negative, and businesses cannot pay to hide reviews. Not on any plan, not at any price.
Where we got it wrong
We also publish our false-positive rate: 0.4% of removed reviews were reinstated on appeal this year. Every reinstatement triggers a review of the detection rule that caused it. An appeals process with real overturns is not a weakness; it is the evidence the system is honest.
Why this matters
A review platform’s only real asset is credibility. Publishing our enforcement numbers — including the mistakes — is the price of asking millions of people to trust what they read here. The full report, with methodology and country-level breakdowns, is available on our Trust & Transparency page.